Fees & Payments
We will be glad to discuss our fees and payment schedule with you. Although it is difficult to provide exact figures for orthopedic procedures in advance, we will be glad to provide a reasonable estimate. When surgery is involved, a post-operative period of care by the physician is included in your surgery fee. However, this estimate will not include additional x-rays, therapy, or visits for an unrelated problem.
You may inform us that you insurance. Regardless of insurance, payment is your direct responsibility. A surgery deposit of $150.00 is required before surgery. Office visit co-pays must be paid prior to seeing the physician or receiving therapy. Account balances should be paid at the time of visit. The Carolina Hand Center accepts cash, personal, and MasterCard, Visa or Discover. Debit cards are also accepted.
If you have provided us with complete and accurate insurance information, we will file your insurance claim within 48 hours of your visit. You do not need to bring an insurance form; however, you must provide us with insurance information (including the name of the insurance company and policy number), a signed assignment of benefits and signed authorization to release information on a form which we will furnish. Most often the information required to complete a form is found on your insurance card which we will ask to copy. You insurance company may also send you a claim form which should be completed and returned directly to them.
We participate and accept assignment of Medicare claims. Our office will file claims for Medicare and one secondary insurance. Remember that you are responsible for your 20% and your annual deductible.
HMOs & PPOs
We participate in many health maintenance plans. Insurance claims will be filed, but we do request payment for co-pays and deductibles at the time of service. Please ask our receptionist if we participate in your plan. Remember, some managed care plans require that you must be considered ‘specialists’, you must bring the necessary authorization with you at the time of your appointment.
If you were injured at your place of employment and your employer filed Form 19 (injury form), we will bill your company’s insurance carrier directly. Authorization with that specific information from your employer must accompany you on your first visit if you are covered by Worker’s Compensation insurance. Should you employer later deny responsibility for the bill, then you, the patient, will be responsible for payment.
Our staff will also assist you in completing your disability claims. However, there is a fee of $10.00 for each disability claim form you bring in for completion. We also ask that you please allow a week for completion of this type of form.